Terms & conditions
By placing an order with us, you accept and agree to these Terms and Conditions. You also acknowledge that you understand the sale of certain firearms and accessories may be restricted in your state or area and U.S. Defense Solutions is not liable for your purchase.
NOTE: Due to large ammounts of fraud we are now only shipping to the billing address! So please make sure that both fields match or your order will not be shipped out.
Orders that are cancelled will be charged a 20% restocking fee
We do not charge a transfer fee if you purchase a firearm here through our webstore and pick it up in our brick and motor location.
US Defense Solutions LLP
5329 Mount Pleasant N St Greenwood, IN 46142
We charge a receiving/background check fee of $20.00 cash ($25.00 CC) for standard non- NFA transfers. If your transfer has been at our location for more than 1 week we charge a storage fee of $20 a week.
NFA transfers: (National Firearms Act Items)
All NFA transfers will be charged a fee of $75.00 for any Machine Gun, Suppressor/Silencer, AOW (Any Other Weapon), Destructive Device, and Short Barreled Rifle.
Before returning any items, please make sure to contact us at USDS.firstname.lastname@example.org to obtain an Authorization number.
If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 15% restocking fee and less the shipping charges, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 10% open box fee in addition to the 15% restocking fee (totaling 25%) will be assessed on any sealed product that is opened or removed from its original packaging.
Please note that we do not permit the return of the following products:
1. Special orders and products that are custom configured to your specifications.
2. Products sold "as is" or "used" or that have been installed or used after receipt.
3. NFA items that require ATF Transfer after the start of paperwork.
4. Illumination devices, electronic sights, optics and night vision equipment.
5. Ammunition of any sort.
In case there is a manufacturer's defect, we will provide you with either a full refund or a replacement once returned to us within 21 days. Before returning an item, please make sure to contact us at USDS.email@example.com
NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.
All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing. Photo's and images may not exactly correct on items, they are generic images. Please read the description, UPC, and manufacturuer part number to make certain the item is what you are wanting to order. We are not at fault if the image does not match what you order.
The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. All sales on used items are final. Photos will be provided when available. All machine guns are considered used unless otherwise noted.
GENERAL FIREARM SALES
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. All firearms must be shipped to a FFL.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact us through USDS.firstname.lastname@example.org
CONSUMER DATA PRIVACY
We respect your privacy and are committed to protecting it.
The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.
The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.
All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.
All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.
ONLINE PRICE & DESCRIPTION ERRORS
Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.
If an item's description contains an error such as incorrect price and a customer makes the order, we will not process the order without first contacting the customer or we will refund the money in a timely manner. By placing an order, the customer agrees that seller will be the final arbiter of discrepancies in the online catalog.
AMMUNITION and FIREARM PURCHASES
You must be 18 or older to purchase a rifle or shotgun and ammunition. You must be 21 or older to purchase handgun and or ammunition for handguns. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. We will only ship firearms to other FFL's.
AMMUNITION sales are FINAL - Returns cannot be accepted for ammunition.
All Transferable Machine Guns are shipped for a flat fee of $100.00 via FedEx or UPS Ground to a licensed Class 3 Dealer of your choice. All other firearms and suppressors are shipped for a fee of $50.00 via UPS Ground. Your dealer will send us the proper paperwork for this first transfer, we prepare and fax the Form 3 transfer to BATF immediately, and then once the transfer clears BATF we ship the gun to your dealer. You're in-state dealer then prepares Form 4 paperwork. You return the completed Form 4's to the in-state dealer, along with (2) passport size photos, (2) fingerprint cards, (1) citizenship authorization, and a transfer tax check made payable to Bureau of Alcohol, Tobacco and Firearms for the onetime per item transfer tax. A $200.00 transfer tax applies to Short BBL Shotguns, Short BBL Rifles, Machine Guns and Suppressors; a $5.00 transfer tax applies to items classified as Any Other Weapons - "AOW". This paperwork is mailed to BATFE and when this transfer clears you go pick up your gun. We email/contact our customers each step of the way, so you will know when your gun arrives in state and the next transfer, from your dealer to you, can begin.